Solved Helix Mouse cursor stuck on screen with box or shadowy circle around it. Thats the phantom touch. Windows 8. They show up on certain point on the screen where  Windows thinks the user is touching at the moment. The box stands for the right click, and it shows up when you touch and hold on the touchscreen. Marquis Hot Tub Troubleshooting more. So the geay box means that the instance of phantom touch is persisting on one specific location on screen. My helix have had the same problems. Vista Black Screen With Mouse Cursor Only' title='Vista Black Screen With Mouse Cursor Only' />I think it has something to do with insufficient strength on the chassis or something, since phantom touch seems to occur more often when it is held by one hand. I will call the service center to see if I could get the THIRD replacementwhich will get me FOURTH machine, and I recommend you do the same too, since it will probably get worse over time. W5. 40Sold, HelixSold, Tablet 2Sold, Tablet 1. X1. 20eSold, X2. Tablet, X4. TabletSold, X4. S3. X3. 2, 7. C. You could throw around your Think. Pad because it wont break. You can still throw around your Think. Pad because it will break anyway even if you treasure it. Fortunately for most cases, there is a simple solution to why your mouse pointer would jump around the screen. Similar help and support threads Thread Forum Black screen wcursor after Windows load screen Nothing fixes it Whenever the Windows loadscreen passes the screen. Get the mouse that gives you more control to get things doneand feels good doing it. With extra controls at your fingertips, M510 lets you browse the web, flip. XW3y7_Eu8A/TvCAWIv90MI/AAAAAAAAAII/G-FslQHVIc0/s1600/Reparar+el+equipo+desde+la+Instalaci%25C3%25B3n.png' alt='Vista Black Screen With Mouse Cursor Only' title='Vista Black Screen With Mouse Cursor Only' />Fullsize ergonomically designed lasersensor mouse for mobility Wireless connectivity with 2. GHz USB nano receiver for convenience Button with scroll wheel and. A possible origin of this problem windows 7 starts with black screen and mouse visible and moving but no menus, desktop etc. CTRLALTDEL action is if some. Installed windows updates and reboot the server, since that it stuck in black screen, i tried in safe mode and normal or any other it stuck in black screen. Hello, I have exactly the same problem I was doing a system restore and everything seemed to going fine until this black screen with a cursor comes up and I cannot.